Welcome to Spirit Enclave. These Delivery Terms and Conditions ("Terms") govern the delivery of products purchased through our website, spiritenclave.com. By placing an order, you agree to these Terms. We reserve the right to update these Terms at any time; the latest version will be posted here.1. ScopeThese Terms apply to all deliveries of physical and digital products, including but not limited to:

  • Physical Goods: Amulets, tokens, evil eye items, and enchantments.
  • Digital Products: Spells and incantations.

2. Delivery of Physical Goods

  • Estimated Delivery Time: Physical goods are delivered within 3 to 14 business days from the date of order confirmation and payment processing.
    • 3-7 days: For orders within the United Kingdom
    • 7-10 days: For orders within Europe, United States, Canada and Australia.
    • 10-14 days: For orders to all other global locations (e.g., Asia, Africa, South America).
  • Factors Affecting Delivery:
    • Delivery times may vary based on your location, customs clearance, shipping carrier performance, and any global events (e.g., holidays, weather disruptions).
    • We use reliable third-party carriers (e.g., Royal Mail, USPS, FedEx, DHL) and provide tracking information via email once shipped.
  • Shipping Costs: Calculated at checkout based on weight, destination, and selected method. Free shipping may apply to orders over a certain value (see checkout for details).
  • Address Accuracy: You are responsible for providing a complete and accurate shipping address. We are not liable for delays or losses due to incorrect information.

3. Delivery of Digital Products (Spells and Incantations)

  • Estimated Delivery Time: Digital products are delivered within 3 business days from the date of purchase.
    • Delivery occurs via email to the address provided at checkout.
    • You will receive a secure download link or PDF attachment containing the spell/incantation details, instructions, and any required materials list.
  • Instant Access Option: Select products may offer immediate download upon purchase.
  • No Physical Shipping: Digital products are non-refundable once delivered (see Refund Policy).

4. Order Confirmation and Tracking

  • You will receive an order confirmation email immediately after purchase.
  • Shipping confirmation (for physical goods) includes a tracking number.
  • Track your order in your Spirit Enclave account or via the provided link.

5. Lost, Damaged, or Delayed Shipments

  • Report Issues: Notify us within 7 days of expected delivery at support@spiritenclave.com with your order number and photos (if applicable).
  • Resolution:IssueOur ActionLost PackageFile claim; reship or refund within 30 days.Damaged GoodsReship free of charge or full refund.Delay >14 DaysExtend tracking or issue partial refund.
  • We are not responsible for items seized by customs or lost due to carrier error beyond our control.

6. International Deliveries

  • Customs Duties: You are responsible for all import duties, taxes, and fees. These are not included in the purchase price.
  • Prohibited Locations: We do not ship to sanctioned countries (e.g., per U.S. OFAC guidelines). Check at checkout.
  • Currency: All prices in USD; conversions handled by your payment provider.

7. Force Majeure

We are not liable for delays caused by events beyond our control, including natural disasters, strikes, pandemics, or governmental restrictions.8. Governing Law

These Terms are governed by the laws of the United Kingdom. Disputes will be resolved in UK courts.

9. Contact Us: For questions, email: support@spiritenclave.com. Response time: 24-48 hours.

By purchasing from Spirit Enclave, you confirm acceptance of these Terms.